An order management system (OMS) is the computerized application that enables organizations to control customer orders from initial entry through product shipping.
It synchronizes inventory records across diverse sales marketplaces to enable end-to-end visibility into shipping processing throughout the entire lifecycle.
An OMS helps businesses handle the entire order cycle productively, from the time a consumer order management system places an order to its proper shipment and subsequent return.
It enhances inventory management by providing instant insights on inventory quantities and order history, enabling retailers to improve their distribution operations and maximize consumer loyalty.
An effective OMS synchronizes with other business systems order management system like online store platforms, inventory management systems, financial software, and logistics carriers to drive a integrated order order management system oms fulfillment ecosystem from initiation to finish.